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GUARANTEES:
Withdrawal period :
You have 14 days to change your mind in the event of an internet or telephone purchase. It is the right of withdrawal. If you exercise this right, we must reimburse you for the product ordered.
Guarantee of conformity:
For new supplies purchased after March 18, 2016, all defects of conformity appearing during the 2 years following the purchase, with the exception of reconditioned goods whose deadline will be maintained at 6 months, are presumed to exist. This presumption reverses the burden of proof to the benefit of the consumer; it is up to the professional to prove that the defect did not exist.
Guarantee of hidden defects:
When you buy a product, the seller (or the manufacturer) must guarantee you against its hidden defects. The warranty applies provided that the defect is hidden, renders the product unfit for its intended use and exists on the date of purchase. You have 2 years to act and benefit from the guarantee, free of charge.
