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GUARANTEES:
Withdrawal period :
You have a period of 14 days to change your mind in case of purchase by internet or by telephone. This is the right of withdrawal. If you exercise this right, we must reimburse you for the product ordered.
Guarantee of conformity:
For new supplies purchased after March 18, 2016, all defects in conformity appearing during the 2 years following the purchase, with the exception of reconditioned goods, the period of which will be maintained at 6 months, are presumed to exist. This presumption operates a reversal of the burden of proof to the benefit of the consumer; it is up to the professional to prove that the defect did not exist.
Hidden Defects Guarantee:
When you buy a product, the seller (or the manufacturer) must guarantee you against its hidden defects. The warranty applies on condition that the defect is hidden, renders the product unsuitable for the use for which it is intended and exists on the date of acquisition. You have 2 years to act and benefit from the guarantee, free of charge.
